Privacy Policy

Effective Date: April 1, 2025

LIKEMIND Mental Health & Wellness, Inc. ("we," "us," or "our") is committed to protecting the privacy of visitors to our website, www.likemindmentalhealth.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.



1. Information We Collect

When you use our website, we may collect the following personal information via our online contact form:

  • Name
  • Email address
  • Phone number
  • Insurance or self-pay preference

Our contact form includes an optional field where individuals may choose to share why they are seeking services. This information may include general descriptions of symptoms, concerns, or other personal details. We do not require submission of health or clinical information via our website and encourage users to limit the amount of sensitive information they share online. Any information submitted is reviewed solely for the purpose of determining clinical fit and is not entered into our clinical systems unless the individual proceeds with becoming a client.

2. How We Collect Information

We collect information when you voluntarily submit it through the contact form on our website. We do not use user accounts, newsletter signups, or login features at this time.

We may also collect basic information automatically, such as IP address or browser type, through standard web functionality, but we do not use cookies or analytics tools for marketing purposes.

3. How We Use Your Information

We use the information you provide to respond to your inquiry and determine how we can best support you in accessing services.

If you opt in to receive SMS messages or become a client, we may retain your contact information for communication purposes, consistent with our service obligations and applicable laws. If you choose to move forward with services, your information may be entered into our secure electronic medical records (EMR) system, which includes integrated tools such as a credit card processor.

4. SMS Communications

If you opt in to receive SMS (text) messages from LIKEMIND Mental Health & Wellness, Inc., we may collect and use the following information:

  • Your mobile phone number
  • Your name and email address
  • Your consent to receive SMS messages
  • Basic message delivery data (e.g., confirmation that messages were received)

We use SMS messaging solely for service-related communication, such as appointment reminders, scheduling updates, or intake coordination. We do not send promotional or marketing text messages.

You may opt out of SMS messages at any time by replying STOP.
If you have questions or need support, please contact our office directly at:

📞 (508) 635-4360 x 700
📧 info@likemindmentalhealth.com

Please do not use text messaging to communicate urgent needs or mental health emergencies.

5. Use of Third-Party Providers

We may use third-party service providers to manage our SMS communications or scheduling tools. These providers are contractually obligated to safeguard your information and are not permitted to use it for marketing purposes.

6. Sharing of Information

We do not sell, rent, or share your personal information for marketing purposes. Your information is shared only:

  • If you become a client, and
  • As necessary to provide services (e.g., through our EMR or secure payment processor), or
  • If required by law

7. Data Security

We take reasonable administrative, technical, and physical precautions to protect your information. However, no internet-based transmission is entirely secure. We encourage you not to submit sensitive health or financial information through our contact form.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13.

9. Your Choices

You are not required to submit any personal information through our website. If you choose to contact us but decide not to move forward with services, we retain your information only as needed to follow up with your inquiry. If you opt in to SMS communications or become a client, we may retain your contact information in accordance with professional and legal standards.

To update or request deletion of your information, you may contact us at:

📧 info@likemindmentalhealth.com
📞 (508) 635-4360 x 700

10. Updates to This Policy

We may periodically update this Privacy Policy. If material changes are made that affect how we handle your personal information, we will update this page and revise the effective date above. We encourage you to review this page periodically to stay informed about our privacy practices.

Last updated: April 1, 2025